About Us
Since 2015, we have specialized in offering premium home furnishings. Located near Lunken Airport in Cincinnati, we take the time to curate antique, vintage and modern furniture and home decor designed to hold their value over time. Our goal is to provide excellent customer service to all our clients. Please feel free to ask any questions you may have about our selection.
Pickup/Delivery/Shipping
LOCAL PICK UP
Free pickup is always avaiable by appointment at out Airport Rd location.
LOCAL DELIVERY
Delivery service is available in a 100 mile radius of Cincinnati, OH for select items. Feel free to ask us for options and pricing.
NATIONWIDE SHIPPING
We welcome nationwide shipping and assist our customers to find the best shipping options. We have an established, trusted relationship with Safe Ship in Northern Kentucky to help arrange nationwide shipping. Also, we recommend uship.com to help gauge estimated costs or to set up shipping. While we will do our best to help with the shipping arrangements, we have no legal relationships with any third party shipping companies. The Velvet Cricket is not responsible for any loss or damage to the pieces once they have left our facilities.
Terms
Our policies are designed to be fair to all parties involved, and we advise that you read them thoroughly and in their entirety. By purchasing goods from The Velvet Cricket in our website's services, you are agreeing to these Terms & Conditions as well as our Privacy Policy and Shipping & Returns specifications. These Terms & Conditions may be changed or updated at any time without notice to you, and will be addressed here for your reference. This
Agreement shall be governed by and construed in accordance with Ohio law (regardless
of any conflict of laws principles) and any dispute arising between the parties
shall be brought in a court of competent jurisdiction in Cincinnati, Hamilton County, Ohio.
Returns
All items disclosed online are sold "as is" and all sales
are final. Each item is represented by photographs and a written description. It
is within the judgment of The Velvet Cricket to describe each item. The item(s)
condition may be listed as ‘Poor’, ‘Fair’, ‘Good’, ‘Very Good’ or ‘Excellent’.
The Velvet Cricket’s interpretation of the condition is based on its expertise
and experience but is subjective.
Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your
information is collected and used. This notice applies to all information collected
or submitted on The Velvet Cricket website. The only personal information
we collect is your name, address, email address and phone number. We use the personal information collected from you to provide you with updates related to The Velvet Cricket and other content that may be of interest to you, provide information about and market our products or services, respond to requests and inquiries from you and manage our business and the site and assess usage of the services. We may disclose your personal
information to protect our rights, investigate inappropriate activity or in
response to a subpoena, court order or otherwise required by law. We retain information collected as long as it is required by our operations or legal authorities. Information related to closed accounts may be retained for use in collections, fraud prevention, compliance with laws and resolving disputes. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Only authorized employees, agents and contractors (who have agreed to keep the information confidential) have access to the information. We never collect or maintain
information at our website from those we actually know are under the age of 18,
and no part of our website is structured to attract anyone under 18 to provide
information to us. Our Terms and Conditions and Usage Requirements require that any user be at least 18 years old or older.